At Springbank, we believe that developing and maintaining your independence and well-being is fundamental to your care and support.
We also believe that the technical skills of our careworkers are as important as their commitment and enthusiasm for the job.
So that we can deliver the highest quality homecare, our careworkers receive comprehensive and rigorous training on joining us and on an ongoing basis. This includes additional specialist training in meeting specific support needs.
Our training and development programme means that our staff are knowledgeable, experienced and comfortable in meeting the varying needs of our service users, sensitively and professionally. Our staff are also fully supervised and monitored and appraised annually, to ensure that they deliver the best possible care support to you.
We strive to match each service user with the careworker or team of careworkers that best suits them, making the best use of individual careworkers’ skills. Once a good fit is achieved, we endeavour to keep the careworkers with you for as long as you are happy with them.
Because your needs may change with time, we will work with you and your careworker to adapt and develop your support to your requirements.
To find out more about how Springbank Community Care can support you with homecare and personal assistance in your home and community, please contact us.