Our quality

Springbank Community Care is registered with and licensed by the Care Quality Commission (CQC), the independent body that regulates care providers in the UK.

In line with the CQC’s requirement that we meet essential standards of care, and our own internal quality assurance processes, our objective is to maintain the highest standards throughout our company.

The CQC’s quality and safety standards state that every service user can:

• expect to be involved and told what’s happening at every stage of your care
• expect care, treatment and support that meets your needs
• expect to be safe
• expect to be cared for by expert staff
• expect your care provider to constantly check the quality of its services.

The latest CQC information and report on Springbank is available here or for further information on the CQC, please visit www.cqc.org.uk.

To find out more about how Springbank Community Care can support you with homecare and personal assistance in your home and community, please contact us.